Processing Delay - 4G Glucometer
Incident Report for CareSimple Service
Resolved
This incident has been resolved.
Posted May 18, 2023 - 21:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 18, 2023 - 20:03 UTC
Investigating
Measurements received from 5/17 2:30AM GMT are currently experiencing a processing delay.
No data has been lost during this delay.
All other measurements are being processed as usual.
Our team is actively investigating the issue.
Posted May 18, 2023 - 14:30 UTC
This incident affected: CareSimple Cellular Devices (Cellular Blood Glucose Monitor).
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