CareSimple Service Status

All Systems Operational

About This Site

Welcome to the CareSimple Service Status page. As part of our ISO-13485 quality and ISO-27001 security processes, we continuously monitor the performance and security of the platform, and use this page to keep you up to date on live status, scheduled updates and incidents. For any additional information, please reach out to help@caresimple.com

Uptime over the past 90 days. View historical uptime.
CareSimple USA Operational
90 days ago
100.0 % uptime
Today
Care Manager Portal Operational
90 days ago
100.0 % uptime
Today
Observations API Operational
90 days ago
100.0 % uptime
Today
Virtual Visit API Operational
90 days ago
100.0 % uptime
Today
Messaging API Operational
90 days ago
100.0 % uptime
Today
Other APIs Operational
CareSimple Canada Operational
90 days ago
100.0 % uptime
Today
Care Manager Portal Operational
90 days ago
100.0 % uptime
Today
Observations API Operational
90 days ago
100.0 % uptime
Today
Virtual Visit API Operational
90 days ago
100.0 % uptime
Today
Messaging API Operational
90 days ago
100.0 % uptime
Today
Other APIs Operational
CareSimple Cellular Devices Operational
90 days ago
99.9 % uptime
Today
Cellular Body Scale (max 440 lbs) Operational
90 days ago
99.76 % uptime
Today
Cellular Blood Pressure Monitor Operational
90 days ago
99.76 % uptime
Today
Cellular Blood Glucose Monitor Operational
90 days ago
99.99 % uptime
Today
Cellular Pulse Oximeter Operational
90 days ago
99.99 % uptime
Today
Cellular Body Scale (max 551 lbs) Operational
90 days ago
99.99 % uptime
Today
CareSimple Shared Services Operational
90 days ago
100.0 % uptime
Today
SMS Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Educational Library Operational
90 days ago
100.0 % uptime
Today
EHR Integration Engine Operational
90 days ago
100.0 % uptime
Today
CareSimple mobile app Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CareSimple Infrastructure Update Jun 18, 2026 01:00-02:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jun 12, 2026 - 13:57 UTC
Jun 15, 2026

No incidents reported today.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
CareSimple Release 26.6
Completed - The scheduled maintenance has been completed.
Jun 11, 02:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 UTC
Update - Key highlights of the release:

- Device management modernization, including multi-order Amazon fulfillment.

- CareSimple Direct+ Blood Pressure Monitor : Upper-arm blood pressure monitor with one-button operation, wide-range cuff included (22–42 cm / 8.6–16.5 in) with optional small (16–24 cm / 6.3–9.4 in) and large (31–45 cm / 12.2–17.7 in) cuffs, TriCheck™ automated triple-measurement averaging, cuff-fit and movement detection, built-in AFib and irregular heartbeat (IHB) detection, and 90-reading memory with AM/PM averages.
Jun 9, 14:52 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 9, 14:22 UTC
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

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