CareSimple Service Status

All Systems Operational

About This Site

Welcome to the CareSimple Service Status page. As part of our ISO-13485 quality and ISO-27001 security processes, we continuously monitor the performance and security of the platform, and use this page to keep you up to date on live status, scheduled updates and incidents. For any additional information, please reach out to help@caresimple.com

CareSimple USA Operational

Care Manager Portal

Operational

Observations API

Operational

Virtual Visit API

Operational

Messaging API

Operational

Other APIs

Operational

CareSimple Canada Operational

Care Manager Portal

Operational

Observations API

Operational

Virtual Visit API

Operational

Messaging API

Operational

Other APIs

Operational

CareSimple Cellular Devices Operational

Cellular Body Scale

Operational

Cellular Blood Pressure Monitor

Operational

Cellular Blood Glucose Monitor

Operational

Cellular Pulse Oximeter Operational

CareSimple Shared Services

Operational

SMS Service

Operational

Email Service

Operational

Educational Library

Operational

EHR Integration Engine

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 28, 2023

CareSimple General Platform Update 23.6

Completed - The scheduled maintenance has been completed.
Sep 28, 04:01 UTC

Verifying - Verification is currently underway for the maintenance items.
Sep 28, 03:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 03:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 22, 17:44 UTC

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

CareSimple system update

Completed - The scheduled maintenance has been completed.
Sep 23, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 02:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 22, 16:26 UTC

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.