CareSimple Service Status
All Systems Operational

About This Site

Welcome to the CareSimple Service Status page. As part of our ISO-13485 quality and ISO-27001 security processes, we continuously monitor the performance and security of the platform, and use this page to keep you up to date on live status, scheduled updates and incidents. For any additional information, please reach out to help@caresimple.com

CareSimple USA Operational
90 days ago
100.0 % uptime
Today
Care Manager Portal ? Operational
90 days ago
100.0 % uptime
Today
Observations API ? Operational
90 days ago
100.0 % uptime
Today
Virtual Visit API ? Operational
90 days ago
100.0 % uptime
Today
Messaging API ? Operational
90 days ago
100.0 % uptime
Today
Other APIs ? Operational
CareSimple Canada Operational
90 days ago
100.0 % uptime
Today
Care Manager Portal ? Operational
90 days ago
100.0 % uptime
Today
Observations API ? Operational
90 days ago
100.0 % uptime
Today
Virtual Visit API ? Operational
90 days ago
100.0 % uptime
Today
Messaging API ? Operational
90 days ago
100.0 % uptime
Today
Other APIs ? Operational
CareSimple Cellular Devices Operational
90 days ago
100.0 % uptime
Today
Cellular Body Scale (max 440 lbs) ? Operational
90 days ago
100.0 % uptime
Today
Cellular Blood Pressure Monitor ? Operational
90 days ago
100.0 % uptime
Today
Cellular Blood Glucose Monitor ? Operational
90 days ago
100.0 % uptime
Today
Cellular Pulse Oximeter Operational
90 days ago
100.0 % uptime
Today
Cellular Body Scale (max 551 lbs) Operational
90 days ago
100.0 % uptime
Today
CareSimple Shared Services ? Operational
90 days ago
100.0 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Email Service ? Operational
90 days ago
100.0 % uptime
Today
Educational Library ? Operational
90 days ago
100.0 % uptime
Today
EHR Integration Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Resolved - One of our critical suppliers reported an incident that impacted CareSimple on July 18th at 23:17 UTC. The clinical portal of CareSimple was not available during the incident, i.e. for a period of 2hrs 35 min.
As of today CareSimple operations are back to normal.

Jul 18, 23:30 UTC
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.