CareSimple Service Status
Mobile push notification issue
Investigating - We would like to inform you that we have identified an issue affecting push notifications on the CareSimple patient app. Only app notifications are affected, all other mobile app functionalities including video call remain functional.

We are working on a fix to deploy to resolved this issue.

We apologize for any inconvenience this may cause and appreciate your patience as we work to address it.
Oct 25, 2024 - 21:01 UTC

About This Site

Welcome to the CareSimple Service Status page. As part of our ISO-13485 quality and ISO-27001 security processes, we continuously monitor the performance and security of the platform, and use this page to keep you up to date on live status, scheduled updates and incidents. For any additional information, please reach out to help@caresimple.com

Uptime over the past 90 days. View historical uptime.
CareSimple USA Partial Outage
90 days ago
99.85 % uptime
Today
Care Manager Portal ? Operational
90 days ago
100.0 % uptime
Today
Observations API ? Operational
90 days ago
100.0 % uptime
Today
Virtual Visit API ? Operational
90 days ago
100.0 % uptime
Today
Messaging API ? Partial Outage
90 days ago
99.41 % uptime
Today
Other APIs ? Operational
CareSimple Canada Partial Outage
90 days ago
99.85 % uptime
Today
Care Manager Portal ? Operational
90 days ago
100.0 % uptime
Today
Observations API ? Operational
90 days ago
100.0 % uptime
Today
Virtual Visit API ? Operational
90 days ago
100.0 % uptime
Today
Messaging API ? Partial Outage
90 days ago
99.41 % uptime
Today
Other APIs ? Operational
CareSimple Cellular Devices Operational
90 days ago
100.0 % uptime
Today
Cellular Body Scale (max 440 lbs) ? Operational
90 days ago
100.0 % uptime
Today
Cellular Blood Pressure Monitor ? Operational
90 days ago
100.0 % uptime
Today
Cellular Blood Glucose Monitor ? Operational
90 days ago
100.0 % uptime
Today
Cellular Pulse Oximeter Operational
90 days ago
100.0 % uptime
Today
Cellular Body Scale (max 551 lbs) Operational
90 days ago
100.0 % uptime
Today
CareSimple Shared Services ? Operational
90 days ago
100.0 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Email Service ? Operational
90 days ago
100.0 % uptime
Today
Educational Library ? Operational
90 days ago
100.0 % uptime
Today
EHR Integration Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 27, 2024

No incidents reported today.

Oct 26, 2024

No incidents reported.

Oct 25, 2024
Oct 24, 2024
CareSimple General Platform Update 24.13
Completed - The scheduled maintenance has been completed.
Oct 24, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 02:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 23, 15:32 UTC
Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

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