CareSimple Service Status
All Systems Operational

About This Site

Welcome to the CareSimple Service Status page. As part of our ISO-13485 quality and ISO-27001 security processes, we continuously monitor the performance and security of the platform, and use this page to keep you up to date on live status, scheduled updates and incidents. For any additional information, please reach out to help@caresimple.com

Uptime over the past 90 days. View historical uptime.
CareSimple USA Operational
Care Manager Portal ? Operational
Observations API ? Operational
Virtual Visit API ? Operational
Messaging API ? Operational
Other APIs ? Operational
CareSimple Canada Operational
Care Manager Portal ? Operational
Observations API ? Operational
Virtual Visit API ? Operational
Messaging API ? Operational
Other APIs ? Operational
CareSimple Cellular Devices Operational
90 days ago
98.71 % uptime
Today
Cellular Body Scale (max 440 lbs) ? Operational
Cellular Blood Pressure Monitor ? Operational
Cellular Blood Glucose Monitor ? Operational
Cellular Pulse Oximeter Operational
Cellular Body Scale (max 551 lbs) Operational
90 days ago
98.71 % uptime
Today
CareSimple Shared Services ? Operational
SMS Service ? Operational
Email Service ? Operational
Educational Library ? Operational
EHR Integration Engine ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
CareSimple General Platform Update 24.5 May 2, 2024 03:00-04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 22, 2024 - 20:12 UTC
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Partial Device Outage Notification
Resolved - This incident has been resolved.
Apr 16, 01:02 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 20:07 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 17:44 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 17:34 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 17:29 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 17:28 UTC
Monitoring - We have received reports of a network issue resulting in outage of iPulseOx, iGlucose and iScale, with iGlucose Essential devices unaffected
Our team is working to resolve the issue. During this period, all readings will be securely stored on the device, ensuring no data loss. However, expect transmission delays until the issue is resolved.
Apr 15, 17:23 UTC
Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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