CareSimple Service Status
All Systems Operational

About This Site

Welcome to the CareSimple Service Status page. As part of our ISO-13485 quality and ISO-27001 security processes, we continuously monitor the performance and security of the platform, and use this page to keep you up to date on live status, scheduled updates and incidents. For any additional information, please reach out to help@caresimple.com

CareSimple USA Operational
Care Manager Portal ? Operational
Observations API ? Operational
Virtual Visit API ? Operational
Messaging API ? Operational
Other APIs ? Operational
CareSimple Canada Operational
Care Manager Portal ? Operational
Observations API ? Operational
Virtual Visit API ? Operational
Messaging API ? Operational
Other APIs ? Operational
CareSimple Cellular Devices Operational
90 days ago
96.64 % uptime
Today
Cellular Body Scale (max 440 lbs) ? Operational
Cellular Blood Pressure Monitor ? Operational
Cellular Blood Glucose Monitor ? Operational
Cellular Pulse Oximeter Operational
Cellular Body Scale (max 551 lbs) Operational
90 days ago
96.64 % uptime
Today
CareSimple Shared Services ? Operational
SMS Service ? Operational
Email Service ? Operational
Educational Library ? Operational
EHR Integration Engine ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Resolved - This incident has been resolved.
Apr 16, 01:02 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 20:07 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 17:44 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 17:34 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 17:29 UTC
Update - We are continuing to monitor for any further issues.
Apr 15, 17:28 UTC
Monitoring - We have received reports of a network issue resulting in outage of iPulseOx, iGlucose and iScale, with iGlucose Essential devices unaffected
Our team is working to resolve the issue. During this period, all readings will be securely stored on the device, ensuring no data loss. However, expect transmission delays until the issue is resolved.

Apr 15, 17:23 UTC
Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 02:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:15 UTC
Scheduled - We will be undergoing a scheduled infrastructure maintenance during this time. Users should not experience downtime.
Apr 9, 20:07 UTC
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.