Data Processing Delays - API & Applications Slowness
Incident Report for CareSimple Service
Resolved
This incident has been resolved.
Posted Dec 16, 2022 - 22:09 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 16, 2022 - 21:33 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 16, 2022 - 20:47 UTC
Investigating
Our data processing infrastructure is running behind which is causing slowness in APIs response time and Clinical Portal. No data has been lost.
Posted Dec 16, 2022 - 19:58 UTC
This incident affected: CareSimple USA (Care Manager Portal, Observations API).