CareSimple Service Status

All Systems Operational

About This Site

Welcome to the CareSimple Service Status page. As part of our ISO-13485 quality and ISO-27001 security processes, we continuously monitor the performance and security of the platform, and use this page to keep you up to date on live status, scheduled updates and incidents. For any additional information, please reach out to help@caresimple.com

Uptime over the past 90 days. View historical uptime.

CareSimple USA Operational

90 days ago

99.94 % uptime

Today

Care Manager Portal Operational

90 days ago

100.0 % uptime

Today

Observations API Operational

90 days ago

100.0 % uptime

Today

Virtual Visit API Operational

90 days ago

100.0 % uptime

Today

Messaging API Operational

90 days ago

99.76 % uptime

Today

Other APIs Operational

CareSimple Canada Operational

90 days ago

99.94 % uptime

Today

Care Manager Portal Operational

90 days ago

100.0 % uptime

Today

Observations API Operational

90 days ago

100.0 % uptime

Today

Virtual Visit API Operational

90 days ago

100.0 % uptime

Today

Messaging API Operational

90 days ago

99.76 % uptime

Today

Other APIs Operational

CareSimple Cellular Devices Operational

90 days ago

100.0 % uptime

Today

Cellular Body Scale (max 440 lbs) Operational

90 days ago

100.0 % uptime

Today

Cellular Blood Pressure Monitor Operational

90 days ago

100.0 % uptime

Today

Cellular Blood Glucose Monitor Operational

90 days ago

100.0 % uptime

Today

Cellular Pulse Oximeter Operational

90 days ago

100.0 % uptime

Today

Cellular Body Scale (max 551 lbs) Operational

90 days ago

100.0 % uptime

Today

CareSimple Shared Services Operational

90 days ago

100.0 % uptime

Today

SMS Service Operational

90 days ago

100.0 % uptime

Today

Email Service Operational

90 days ago

100.0 % uptime

Today

Educational Library Operational

90 days ago

100.0 % uptime

Today

EHR Integration Engine Operational

90 days ago

100.0 % uptime

Today

CareSimple mobile app Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2025

No incidents reported today.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

CareSimple General Platform Update 25.6

Completed - The scheduled maintenance has been completed.
Nov 28, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 15:24 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 03:51 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 27, 03:43 UTC

Nov 27, 2025

CareSimple General Platform Update 25.6

Completed - The scheduled maintenance has been completed.
Nov 27, 03:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 03:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.

In this release:

Organization-Specific Clinical Task
- Enables creation and management of clinical tasks tailored to your organization’s workflows.

eClinicalWorks Integration
- Provides seamless connectivity with the eClinicalWorks EHR system, allowing automatic data exchange for clinical documentation.

Device Management Filtering
-Advanced filtering options for devices, making it easier to manage device inventory by type, status, or assigned location.
Nov 20, 21:06 UTC

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

All Systems Operational

About This Site

Related

Past Incidents